Privacy Policy

1. Data controller

This Privacy Policy applies to personal data processed by PrimeXSport (the "Controller", referred to as PrimeXSport) in connection with the operation of the primexsportgame.com website.

• Business name: PrimeXSport
• Office: 31-32 Hope St, Crook DL15 9HU
• Email: PrimeXSport@proton.me

2. Categories of data processed

When you use the website we may process the following categories of personal data:

• Contact submissions: name, email address, message content.
• Technical data: IP address, browser type, operating system, visit timestamp, device identifier.
• Cookies: session identifier, preferences and analytics identifiers (see the separate Cookie Policy).

3. Purposes and legal bases

3.1 Responding to contact requests

Purpose: replying to user questions, complaints and suggestions. Legal basis: your consent expressed through the submission of the form.

3.2 Operating the website

Purpose: secure and uninterrupted operation of the website. Legal basis: our legitimate interest in maintaining the service.

3.3 Statistical analysis

Purpose: measuring traffic and optimizing the content. Legal basis: your explicit consent given through the cookie banner.

4. Retention periods

• Contact messages: kept for up to 2 years after the original request.
• Server logs: kept for as long as needed for the operational purpose, but no longer than 90 days.
• Cookies: until the user withdraws consent or the cookie's natural lifetime expires.

5. Data sharing

We do not share your personal data with third parties, except where:

• you have given your explicit consent;
• we are required to by law or by a legitimate request from a public authority;
• it is strictly necessary for the operation of the service (e.g. hosting provider, email delivery system) under a contractual data-processing agreement.

6. Your rights

You have the following rights regarding your personal data:

• Right of access — request information about the data we process.
• Right to rectification — request the correction of inaccurate data.
• Right to erasure ("right to be forgotten") — request deletion of your data.
• Right to restrict processing — under specific conditions.
• Right to object — to processing based on legitimate interest.
• Right to data portability — receive your data in a structured form.
• Right to withdraw consent — at any time, without affecting prior lawful processing.

To exercise any of these rights, email us at PrimeXSport@proton.me.

7. Data security

PrimeXSport applies appropriate technical and organizational measures to protect your data: SSL encryption, access control, logging, regular backups, vulnerability scanning.

8. Complaints

If you believe our handling of your personal data infringes your rights, you may file a complaint with the competent data protection authority in your jurisdiction. We are committed to resolving any concerns directly first — please contact us at PrimeXSport@proton.me before escalating.

9. Changes

PrimeXSport reserves the right to update this policy unilaterally. Updated versions take effect on publication on the website.